Job Summary: We are seeking a Reservation Assistant to provide efficient customer attention and reservation follow-up, ensuring a high-quality experience for our guests. Key Highlights: 1. Customer attention and service (telephone and digital) 2. Reservation management and follow-up 3. Coordination with other departments for timely service **TAFER Sales & Marketing – Puerto Vallarta, Jalisco** At TAFER Resorts, a corporate group with over 30 years of experience in the tourism and hospitality industry, we are looking for talented individuals to join our team in Puerto Vallarta. **Position:** Reservation Assistant **Schedule:** Administrative, with two days off per week. **Job Objective:** To provide efficient attention and follow-up on reservations, ensuring a high-quality experience for our guests and customers. **Main Responsibilities:** * Reservation management and follow-up. * Customer attention and service (telephone and digital). * Management of reservation platforms and OTAs. * Administrative support activities within the department. * Coordination with other departments to ensure timely service. **Requirements:** * Must reside in Puerto Vallarta (mandatory). * Intermediate English. * Proficiency in Office 365. * Experience in reservations or front desk (preferred). * Experience managing OTAs and reservation platforms (preferred). * Excellent service attitude and customer-focused orientation. * Relocation assistance is offered to out-of-town candidates. **We Offer:** * Biweekly salary payment. * Corporate gratuity. * Savings fund and savings box. * Grocery vouchers. * Life insurance. * Transportation. * Staff cafeteria with chef. * Psychological counseling. * Complimentary vacation week in Cancún or Los Cabos. * Additional benefits and perks. About Us: TAFER Resorts is a company specialized in hotel and resort design, construction, and management; vacation property ownership; residential developments; marketing; and tourism services. We distinguish ourselves through quality, innovation, and commitment to excellence in hospitality. Interested candidates should send their CV to: francisco.jimenez@taferresorts.com WhatsApp: 322 176 0704 Apply now and become part of our team. Employment Type: Full-time, Indefinite-term Salary: $14,000.00 - $18,500.00 per month Benefits: * Educational support * Salary increases * Savings box * Discounts and preferential pricing * Option for indefinite-term contract * Employee referral program * Life insurance * Cafeteria service * Complimentary uniforms * Grocery vouchers Language: * English (Mandatory) Work Location: On-site