Job Summary: This role is responsible for managing work orders, inventories, and coordination with customers, ensuring operational efficiency and service quality for transportation solutions. Key Highlights: 1. Work with next-generation technologies and collaborative teams. 2. Contribute to sustainable transportation solutions on a global scale. 3. Opportunity to shape the future of infrastructure and transportation. Transportation is the core of modern society. Can you imagine using your expertise to shape sustainable transportation and infrastructure solutions for the future? If you aim to make a difference on a global scale—working with next-generation technologies and the smartest collaborative teams—then we could be the perfect match. **Job Description** **We are seeking:** Regional Trainee, Cancún **Position Objective:** Responsible for managing and updating work orders, ensuring their proper opening, tracking, and closure in Volvo systems (LDS, PROMPT, ASIST). Manages inventories and controls material inflows and outflows. Coordinates unit reception and delivery with customers, supervises documentation for technicians, and follows up on customer satisfaction surveys (SSI). Maintains organized and up-to-date maintenance files and service histories for units under warranty, ensuring operational efficiency and service quality. **Requirements:** * **Education:** Bachelor’s degree in Business Administration, Business Management, or related field. Graduated / Intern * **Experience:** 0–1 year in the automotive industry (preferred). * **Language:** Basic–Intermediate English **Responsibilities:** * Manage inventories using Volvo systems and processes (LPA), ensuring accurate control of material inflows and outflows. * Administer and update work orders, tracking both open and closed orders, and recording mileage and activities performed. * Ensure correct opening and closing of service orders, keeping administrative systems (LDS, PROMPT, ASIST) updated. * Coordinate unit reception and delivery with customers, guaranteeing efficient service. * Supervise technician documentation, ensuring availability of printed orders, checklists, and required materials. * Manage customer satisfaction surveys (SSI) and follow up on monthly target achievement. * Organize and manage maintenance files, maintaining updated service histories for units under warranty. * Support implementation of the 5S methodology (Housekeeping). Work Schedule: * Monday to Friday * Work Location: On-site employment We value your data privacy and therefore do not accept applications via email. **Who We Are and What We Believe In** We are committed to shaping the future of efficient, safe, and sustainable transportation solutions. Fulfilling our mission creates countless career opportunities for talent across the group’s leading brands and entities. At **Volvo Buses**, you join one of the world’s leading providers of sustainable public transportation solutions. What we do impacts millions of people worldwide: passengers, drivers, customers—and indeed entire cities and countries. This work gives you the opportunity to help shape the future of infrastructure and public transportation. We foster a strong culture of collaboration—supporting each other, sharing knowledge and experience. Together, we shape the world we want to live in.