Position Summary: The Quality Technician focuses on problem solving, material validation, tracking of non-conformances, and collaboration with multidisciplinary teams to ensure quality standards. Key Highlights: 1. Problem solving in production environments 2. Collaboration with multidisciplinary teams 3. Management of quality systems (ISO 9001 and CQMS) **Career Area:** Manufacturing**Job Description:** **Your Work Shapes the World at Caterpillar Inc.** When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. **About the Position:** The Quality Technician focuses on problem solving within the production environment. Their primary responsibilities include validating material within specification and tracking non-conforming material in the MRB area and production areas. They also review and validate reports from CMM and MetLab to ensure compliance with standards. This role collaborates with multidisciplinary teams such as Production, Manufacturing, Design, and Supply Chain. Additionally, they provide administrative support to quality processes and contribute to maintaining process stability according to their KOPs and KPIs. **Responsibilities:** * Validate material to ensure compliance with specifications, including reviewing CMM and MetLab reports and confirming process capability studies (CPKs). * Manage and track non-conforming material (MRB), ensuring proper documentation, analysis, and disposition. * Conduct and validate root cause analysis using structured methodologies, ensuring implementation of effective corrective actions. * Monitor the VSC dashboard, complete SPQVC dashboards, and support tracking of area STFs to maintain process stability. * Collaborate with multidisciplinary teams such as Production, Manufacturing, Design, and Supply Chain for problem resolution and continuous improvement. **Required Education:** * **Completed general or technical high school.** **Required Skills:** **Problem Solving** The candidate will demonstrate proficiency by: * Describing real examples where they identified root causes using tools such as 5 Whys, Ishikawa, or 8D. * Explaining how they prioritized critical problems based on impact, risk, or frequency. * Providing evidence of implementing sustainable corrective actions and verifying their effectiveness. * Presenting cases where recurrence of failures was prevented through new controls or process improvements. * Analyzing data logically and systematically to support conclusions. **Quality Management System (QMS).** The candidate will demonstrate proficiency when: * Explaining their experience working within an ISO 9001- and CQMS-based system. * Demonstrating solid document management: procedures, work instructions, forms, records, and change control. * Providing evidence of participation in internal or external audits. * Demonstrating knowledge in managing Non-Conformances, deviations, and containment. * Sharing examples of how they ensured compliance with quality standards in processes or products. **Effective Communication** The candidate will demonstrate proficiency when: * Communicating quality findings clearly, structurally, and objectively, either verbally or in writing. * Explaining how they coordinated actions with departments such as Production, Engineering, or Safety to resolve problems. * Presenting technical reports, meeting minutes, or reports they authored themselves. * Demonstrating ability to adapt communication style to the audience: operators, supervisors, engineers, or management. * Demonstrating active listening and ability to answer questions accurately without causing confusion. **Additional Information:** * This position is located in Ciénega de Flores. * Working hours: Monday to Friday. * Relocation is not offered. **Final Details:** Please regularly check the email associated with your application, including your spam/junk folder, as this is our primary method of correspondence. If you wish to check the status of your application, please use the candidate login on our careers website, as it will reflect any updates to your status. **Caterpillar’s Code of Conduct states that we will select and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. This company does not require pregnancy tests or HIV tests as conditions for employment, continued employment, or promotion.** **Posting Dates:** January 22, 2026 \- February 6, 2026 Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply Not ready to apply? Join our Talent Community.