Job Summary: Provide specialized technical support for printing and multifunctional equipment, ensuring their proper operation through diagnosis and maintenance. Key Highlights: 1. Specialized technical support for printing and multifunctional equipment. 2. Diagnosis, preventive and corrective maintenance of equipment. 3. Timely user support and management of supplies inventory. **Location:** Av. Insurgentes Centro 1143, Noche Buena, Benito Juárez, CDMX **Work Modality:** On-site **Working Hours:** 9:00 AM to 8:00 PM (with rotating shifts) **Salary:** $10,000 to $12,000 monthly gross Job Objective Provide specialized technical support for printing and multifunctional equipment, ensuring their proper operation through diagnosis, preventive and corrective maintenance, as well as timely user support. Requirements * Technical Superior University Degree (TSU), Bachelor’s Degree, or Engineering in Computer Science, Information Technology, Electronics, or related field * Intern or graduate * Experience in support for printing and multifunctional equipment (Ricoh preferred) Technical Knowledge * Technical support for Ricoh printing and multifunctional equipment * Administration and control of printing equipment * Management of centralized printing consoles * Diagnosis of equipment failures * Preventive and corrective maintenance * Equipment installation and configuration (desirable) * Creation of control policies (desirable) * Technical user support Main Responsibilities * Provide installation, preventive, and corrective maintenance services for low- and high-volume printing equipment * Diagnose and resolve technical failures * Control and update supplies inventory * Prepare production and consumption reports * Verify stock availability * Monitor the installed base to request spare parts and supplies * Daily communication with the team for service opening and closing Employment Type: Full-time Salary: $10,000.00 - $12,000.00 per month Benefits: * Life insurance Workplace: On-site employment