Position Summary: We are seeking an Operational Process Leader to integrate innovative technological solutions, evaluate and improve processes, and ensure compliance with management systems. Key Highlights: 1. Leads operational process improvement and efficiency 2. Ensures compliance with ISO standards and management systems 3. Participates in internal audits and proposes improvements We are a technology services integration company, specializing in innovative solutions based on the latest information technologies. Our commitment is to contribute to the development and improvement of various sectors across industry and government. **We invite you to join our team!** **\*\* Operational Process Leader \*\*** **Mandatory Requirements:** * Bachelor’s degree / Engineering in Systems, Industrial Engineering, Information Technologies, IT Management, or related field. * Minimum two years’ experience in internal audits, quality control, process management, risk assessment, documentation and process management tools, quality, and implementation of management systems. * Proficiency in Microsoft Office and Adobe software. * Knowledge and application of ISO standards. **Main Responsibilities:** * Execute process interactions to assess updates and conformity of procedures, flowcharts, matrices, and other organizational documents. * Audit operational compliance with all organizational procedures. * Propose and support the implementation of process, form, and activity improvements, aiming to: * Enhance functional efficiency across departments, as derived from annual audits, thereby strengthening operational control and promoting continuous improvement. * Supervise that quality, environmental, occupational health and safety, information security, business continuity, IT service delivery, anti-bribery, and corporate social responsibility management systems comply with international ISO standard requirements. * Monitor and ensure achievement of management system objectives. * Conduct scheduled audits outlined in the annual audit plan. * Prepare audit result reports and follow up on the closure of findings, corrective actions, and opportunities for improvement. **Required Competencies:** * Analytical thinking and problem-solving skills. * Attention to detail and ability to produce structured documentation. * Effective communication and team training capabilities. * Organizational skills. * Leadership. * Excellent teamwork abilities. * Excellent communication skills. **What We Offer:** * Base salary of $21835\.92\. Gross * Statutory benefits and above-standard benefits. * Ongoing training. * Direct employment by the company. Working hours: Monday to Friday, 9:00 am to 6:00 pm Work location: Benito Juárez Borough. **Are you interested in this vacancy and do you meet the required profile?** **Apply now! It will be a pleasure to meet you!** *In this organization, we foster a discrimination-free environment. Discrimination is defined as any distinction, exclusion, restriction, or preference—whether by action or omission, intentional or not—that is not objective, rational, or proportionate, and that has the purpose or effect of hindering, restricting, impeding, diminishing, or nullifying the recognition, enjoyment, or exercise of human rights and freedoms, when based on one or more of the following grounds: ethnic or national origin, skin color, culture, sex, gender, age, disabilities, socioeconomic, health or legal status, religion, physical appearance, genetic characteristics, migration status, pregnancy, language, opinions, sexual preferences, political identity or affiliation, marital status, family situation, family responsibilities, language, criminal record, or any other ground; Discrimination also includes homophobia, misogyny, any manifestation of xenophobia, racial segregation, antisemitism, as well as racial discrimination and other related forms of intolerance. We promote equal opportunity, labor equality, and non-discrimination; therefore, we align with Section III of Article 1 of the Federal Law to Prevent and Eliminate Discrimination (LFPED) or any other condition protected under federal, state, or local laws. We strive to ensure equal employment opportunities throughout our recruitment, selection, hiring, training, and retention processes for all employees, and thus prohibit any sexist bias or requests for medical certificates confirming non-pregnancy or absence of Human Immunodeficiency Virus (HIV).* Job type: Full-time Salary: $18,000\.00 \- $21,000\.00 per month Workplace: On-site employment