Job Summary: We are seeking an On-site Support Engineer to ensure the operation and service of multifunctional devices, responding to service requests, monitoring consumables, and managing changes. Key Highlights: 1. Continuous training for professional development 2. Collaborative work with specialized teams 3. Critical thinking to resolve unforeseen situations We design strategic projects tailored to each client, integrating innovative solutions powered by artificial intelligence to automate processes, optimize print services, and enhance intelligent data capture, recognition, and authentication. All supported by top-tier customer service, designed to efficiently and excellently address any requirement. **On-site Support Engineer \- Celaya** Ensure operation and service for assigned customers **Requirements** * Preventive and corrective maintenance of multifunctional devices, preferably Lexmark; response to service requests via tickets with proper documentation and follow-up; monitoring of consumables; and change management **Responsibilities** * Preventive and corrective maintenance of multifunctional devices * Ticket tracking * Production reporting and analysis * Consumables management * Monitoring and control of printing equipment **Skills** * Organization * Handling of unforeseen situations * Critical and analytical thinking * Effective communication **We Offer** * Statutory benefits * Savings fund * 30 days’ year-end bonus * Training * Collaborative work with specialized teams. * Work location: Honda, Celaya * Work schedule: Shift-based If interested, please contact us or send your CV. Employment Type: Full-time Salary: $11,000.00 \- $12,000.00 per month Benefits: * Transportation allowance or service * Savings fund * Option for indefinite-term contract Workplace: On-site employment