We are an IT company with 15 years of experience in the market seeking Technical Support for the North Zone ***Benefits*** * Salary: $13,000.00 net * Statutory benefits * Savings fund * Savings box * Schedule: Monday to Friday, 9 a.m. to 6 p.m.; Saturdays, 9 a.m. to 2 p.m. * Travel allowance payment ***Job Description:*** Activities * On-site diagnosis, support, and resolution, including inspection * Configuration of IT equipment to ensure proper operation across the client’s business units. * Performing preventive and corrective maintenance on computing equipment * On-site diagnosis, support, resolution, and configuration of IT equipment to ensure proper operation across the client’s business units. * Installation and configuration of equipment/spare parts from warehouse for replacement and incident resolution. * Provide feedback to service desk managers to ensure incident resolution compliance ***Knowledge*** * Office suite: configuration and operation * Microsoft 365: configuration and operation * Use of IT tools ***Requirements*** * Minimum 1 year of experience as a field engineer * Flexible availability * Ability to work under pressure * Must reside in **Zumpango, Huehuetoca, Nicolás Romero, Santiago Tianguistenco, San Mateo Atenco, San Felipe del Progreso, Zinacantepec, Apaxco** Job Type: Full-time, Indefinite term Workplace: On-site employment Job Type: Full-time Salary: $12,500.00 – $13,000.00 per month Benefits: * Savings box Workplace: On-site employment