Job Summary: We are seeking a Support Engineer with experience in Active Directory to provide infrastructure support, user management, and incident resolution in corporate environments. Key Responsibilities: 1. Infrastructure support and user management in Active Directory. 2. Technical support incident handling and follow-up. 3. Troubleshooting and diagnosis of system and network failures. Seeking an **Active Directory Support Engineer** to provide infrastructure support, user management, and incident resolution in corporate environments. Responsibilities * Administration of **users and devices in Active Directory**. * Management of **user account creation, deletion, and modifications**. * Configuration of user services and accounts. * Incident handling and follow-up via **service desk**. * **Troubleshooting and diagnosis of failures** in systems and networks. * Monitoring and analysis of events reported by users. * Escalation of incidents to **second-level support or vendor support**. * Documentation and logging of events in **logs and tickets**. Requirements * **Bachelor’s degree or Engineering degree** in Computer Science, Information Technology, Information Systems, or related field. * **2 years of experience** in technical support or IT infrastructure. * Experience with **Active Directory (mandatory)**. * Knowledge of **user and domain administration**. * Experience in **problem diagnosis and troubleshooting**. * Knowledge of **networks and end-user support**. Employment Type: Full-time Salary: $11,677.34 - $16,000.00 per month Benefits: * Life insurance * Grocery vouchers Work Location: On-site employment