Job Summary: We are seeking an IT Technical Support professional for preventive and corrective maintenance of computer equipment, network diagnostics, and user administration. Key Highlights: 1. Essential role in IT maintenance and support for equipment and networks. 2. Key support in information security and system administration. 3. Opportunity to work with cutting-edge technologies within a leading team. ***Join the team of leaders in comprehensive well-being generation!*** *A prominent company dedicated to the manufacturing and sale of dietary supplements, with presence in Mexico, the United States, and Guatemala, is seeking professional talent for the position of:* ***:::::::::: IT TECHNICAL SUPPORT :::::::::::*** **Responsibilities:** * Preventive and corrective maintenance of computer equipment (laptops, desktops, printers, and peripherals). * Diagnosis and resolution of network connectivity issues. * Basic administration of physical and virtual servers. * User, access, and password administration on internal platforms. * Support in implementing information security best practices (access control, basic backups, antivirus). * Remote and/or on-site user support. * Control, registration, and updating of the technological equipment inventory (additions, removals, and assignments). * Documentation of incidents, changes, and configurations performed. **Technical Requirements:** * Knowledge of networks and telecommunications (VLANs, firewall (Fortinet), VPNs, IP telephony (basic), Access Point). * Knowledge of Active Directory. * Understanding of cybersecurity (antivirus, backups, access control). * Basic knowledge of virtualization (VMware). * Bonus: Basic knowledge of ASPEL administrative systems and databases. **Work Location:** * Mode: On-site * Schedule: Monday to Friday, 8:30 a.m. to 6:30 p.m. * Location: Industrial Park in Ramos Arizpe, Coahuila. **Benefits:** * Salary: $22,000 monthly gross. * Statutory benefits. ***IF YOU MEET THE PROFILE, APPLY NOW!*** Employment Type: Full-time, Indefinite-term contract Salary: $22,000.00 per month Work Location: On-site employment