Job Summary: Designs, implements, and manages MPS solutions, integrating printing services and resolving incidents, with a focus on automation and artificial intelligence. Key Highlights: 1. MPS architecture design and implementation 2. Managed Print Services platform administration 3. Integration of solutions with customer systems We develop strategic projects tailored to each client, integrating innovative solutions powered by artificial intelligence to automate processes, optimize printing services, and enhance intelligent data capture, recognition, and authentication. All supported by top-tier customer service, designed to efficiently and excellently address any requirement. **MPS Solutions Support** **Requirements** * Desired knowledge: MPS, Operating Systems, Basic Networking, Cybersecurity (Basic) **Responsibilities** * Design and implement MPS solution architectures (monitoring and accounting) * Administer Managed Print Services platforms (meters, consumables, and alerts) * Integrate managed print services solutions with customer systems (ERP, Active Directory, Email, and Cloud) * Diagnose and resolve Level 2 incidents (software) * Track and document internally and externally managed tickets, complying with the organization’s SLAs **What We Offer?** * Statutory benefits * Savings fund * 30-day year-end bonus * Training * Collaborative work with specialized teams. * Work location: Interlomas, Huixquilucan. * Working schedule: Monday to Friday, occasional Saturdays; on-site work format. If interested, please contact us or send your CV. Job Type: Full-time Salary: $12,000.00 per month Benefits: * Savings fund * Option for an indefinite-term contract * Discounted cafeteria service Workplace: On-site employment