Job Summary: We are seeking an IT and Network Support Analyst to manage systems, applications, accounts, licenses, and provide user support, with a focus on innovation and excellence. Key Highlights: 1. Corporate systems and applications support 2. Account administration and license management 3. A growing company committed to innovation and e-commerce At **Select Shop**, we import and distribute a wide variety of products for diverse markets—from medical and rehabilitation supplies to home goods, cosmetics, and electronics. We are a growing company committed to innovation, e-commerce, and excellence in the shopping experience. **IT and Network Support Analyst** Requirements: * Education: Bachelor’s degree, Engineering, or Technical degree in Computer Systems, Informatics, or related field * Experience: 2 years in this role Knowledge of: * Basic networking (LAN, WiFi, cabling, TCP/IP, DNS, DHCP, VPN) * Maintenance of computer equipment * Operating systems * Data backups * Basic programming knowledge * Enterprise antivirus consoles * Windows, Office, and workstation support **Responsibilities** * Corporate systems and applications support * Account administration and Active Directory management * Software license management * Remote user support and videoconferencing assistance * Incident and solution documentation * Support ticket management **Work Location:** * Torre Polanco, Deleg. Miguel Hidalgo; reference point: 15-minute walk from Metro Polanco, Orange Line. Schedule: * Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM. Fixed weekend rest. **We Offer:** * Gross monthly salary: $15,000 to $16,000 * Punctuality and attendance bonus: additional 4% of salary * Statutory benefits * 100% payroll registration **If you are interested and meet the profile, apply through this channel—we will contact you to schedule an interview.** Employment Type: Full-time Salary: $15,000\.00 \- $16,000\.00 per month Application Question(s): * Is the offered salary within your financial expectations, or do you seek a different amount? Please specify. Workplace: On-site employment