Job Summary: We are seeking a Help Desk professional with experience in technical support, customer service, and troubleshooting of systems, hardware, and software. Key Highlights: 1. Technical support and troubleshooting of hardware and software 2. Proficiency with MS Office Suite, MS O365, and ticketing systems 3. Experience in customer service and help desk operations Help Desk Location: Magdalena Contreras Requirements: Relevant degrees: Computer Science, Systems Engineering, Information Technology. Minimum required experience: 2 to 4 years in help desk operations; 2 to 4 years in customer service; troubleshooting experience related to hardware systems, printers, scanners, and other peripheral devices; experience supporting MS Office Suite, MS O365, Teams, SCCM, Windows 10, and Windows 11; experience with ticket management systems. Advanced English level C1 We offer: $22000 gross; $1000 in food vouchers Statutory benefits; Flexibility for on-site working hours from Monday to Friday, 11 AM to 7 PM or 1 PM to 10 PM Position Type: Full-time Salary: Up to $22,000.00 per month Benefits: * Food vouchers Workplace: On-site employment