Job Summary: We are seeking a proactive Enterprise Technical Support Executive to handle and resolve customers' technical issues, with case tracking and communication network management. Key Highlights: 1. Customer technical issue reporting and resolution 2. Communication network management and technical support 3. Paid training and career advancement within the company We seek an Enterprise Technical Support Executive with a proactive attitude and passion for customer service! Responsibilities: * Handle and resolve customer technical issues via phone, chat, or email. * Conduct case follow-ups. * Manage communication network services and provide technical support. * Maintain clear and professional communication. Requirements: * Completed high school diploma or technical/professional degree in systems, computer science, or related fields. * Basic knowledge of networks, operating systems, and device configuration. * Excellent communication skills and customer orientation. * Familiarity with IP, PING, TRACER. We Offer: Work schedule: Monday to Friday, 10:30 am to 7:00 pm Competitive salary. Performance bonus. Paid training. Career advancement within the company. Positive work environment. Two weekend days off