Position Summary: We are seeking an Educational Counselor to monitor and support currently enrolled undergraduate, master’s, doctoral, and specialty students, ensuring their continued enrollment. Key Highlights: 1. Holistic education and socially responsible leadership 2. Support for currently enrolled students across various academic levels 3. Ensuring student retention At IEU University, we promote a new professional culture grounded in holistic education and socially responsible leadership. We are now seeking your talent and invite you to join our team as an: **EDUCATIONAL COUNSELOR** Responsibilities: * Monitor and support currently enrolled undergraduate, master’s, doctoral, and specialty students in non-traditional (distance-learning) programs. * Address student inquiries and ensure student retention by facilitating platform access, submission of assignments, document submission, and grade approval. * Process student requests—including necessary changes—within administrative systems and the learning platform. Qualifications: * Bachelor’s degree in Administration, Education Sciences, or related field * Customer service experience * Familiarity with educational platforms * Proficiency in Excel We Offer: * Salary of $9600.00 * Statutory benefits * Corporate benefits Work Location: * IEU Puebla Campus Working Hours: * Monday: Remote work from 10:00 a.m. to 10:00 p.m., * Tuesday–Friday: On-site from 10:00 a.m. to 6:00 p.m., * Saturday: 8:30 a.m. to 12:30 p.m. JOIN OUR TEAM! "All our recruitment processes are free of charge and open to all individuals without distinction based on age, gender, orientation, or any other condition. Your talent is what matters!" Employment Type: Full-time Salary: $9,600.00 – $10,500.00 per month Benefits: * Academic support * Option for indefinite-term contract * Additional vacation days or paid leave * Grocery vouchers Workplace: On-site employment