* 1\. **Presentation Development:** * I. Prepare and send presentations for business proposals and client meetings, using PowerPoint or other tools. * II. Update product or service presentation materials, ensuring they are attractive and easy to understand. * III. Track submitted proposals, ensuring the client receives all necessary information. * IV. Present services and products to clients via online tools or in person. * 2\. **Phone Support and Inquiry Response:** * I. Answer incoming calls from customers and prospects, providing basic information about products or services. * II. Route complex inquiries to the appropriate staff and ensure timely follow-up. * 3\. **Customer Follow-up:** * I. Update customer information in the company’s CRM system or database. * II. Notify the customer portfolio about relevant updates, offers, or promotions. * III. Generate reports on hour-bundle consumption, as well as on customer services and licensing. * 4\. **Office Suite Information Management:** * I. Use Excel to create simple sales tracking and customer management reports. * II. Draft business documents and letters in Word according to departmental needs. * 5\. **Marketing and Social Media Support:** * I. Collaborate in creating basic content for the company’s social media channels. * II. Support the execution of marketing campaigns, ensuring accurate message delivery to customers. * 6\. **Commercial Skills Development:** * I. Actively participate in internal training sessions on sales, customer service, and company products. * Desired Knowledge: Microsoft 365 Licensing Employment Type: Full-time Salary: $10,000\.00 \- $15,000\.00 per month Benefits: * Flexible working hours * Option for indefinite-term contract Work Location: Remote hybrid in 06760, Roma Sur, CDMX