Job Summary: We are seeking an empathetic professional for customer service, logistics supervision, and consultative sales in the funeral assistance sector. Key Highlights: 1. Customer service with a high degree of empathy 2. Supervision and tracking of service logistics 3. Opportunity for consultative sales Funeral Assistance Service Company, seeking your talent due to growth: Profile: Minimum 1 year of experience in a Contact Center (customer service or sales). Preferred experience in: Healthcare, insurance, assistance, or funeral services sectors. Responsibilities: Customer service: Receiving death reports with a high degree of empathy and activating coordination protocols with providers and operators. Logistics supervision: Tracking and documenting in the system the status of ongoing services (transfers, procedures, viewing rooms) until completion. Consultative sales: Converting informational inquiries into closed sales of funeral assistance plans. Work location: Col. Condesa (Chilpancingo Metro Station). Availability to rotate shifts (mid-week days off) $11,000 Gross Monthly (Night Shift Salary) + Commissions + PL Employment type: Full-time Salary: $11,000.00 – $13,000.00 per month Benefits: * Savings fund * Life insurance * Grocery vouchers Workplace: On-site employment