Job Summary: We are looking for customer service talent with empathy, logistics supervision skills, and consultative sales abilities in funeral services. Key Highlights: 1. Customer service with a high degree of empathy in funeral services. 2. Supervision and documentation of logistics for ongoing services. 3. Opportunity for consultative sales of funeral assistance plans. **Funeral Assistance Services Company seeking your talent due to growth:** **Profile:** Minimum 1 year of experience in a Contact Center (customer service or sales). Desirable experience in: Healthcare sector, insurance, assistance, or funeral services. **Responsibilities:** **Customer Service:** Receiving death reports with a high degree of empathy and activating coordination protocols with providers and operators. **Logistics Supervision:** Tracking and documenting, within the system, the status of ongoing services (transfers, procedures, wake rooms) until completion. **Consultative Sales:** Converting informational inquiries into closed sales of funeral assistance plans. **Work Location:** Condesa neighborhood (Chilpancingo Metro Station). **Schedule:** Monday to Sunday (Fixed Day Off). Afternoon shift (3 p.m. – 11 p.m.) **We Offer:** $10,000 gross monthly + Commissions + PL Employment Type: Full-time Salary: $10,000.00 per month Workplace: On-site employment