Job Summary: We are seeking a Receptionist for a luxury hotel, focused on customer service, registration, appointment management, phone calls, and documentation, with training included. Key Highlights: 1. Opportunity for professional growth in a positive work environment. 2. Comprehensive training for the Receptionist position. 3. Service-oriented attitude in a luxury hotel. **RECEPTIONIST** We invite you to experience the best work environment at our luxury hotel, **City Express Plus By Marriott (SANTA FE)**, as a **RECEPTIONIST** (we provide training). **What Do I Need? (REQUIREMENTS)** \* Education: Completed high school diploma. \* Flexible availability. (Rotating shifts: 6:00 AM to 2:00 PM / 2:00 PM to 10:00 PM) \* Service-oriented attitude. \* Experience in similar positions. **Responsibilities:** \* Customer service: Greet visitors, answer phone calls, and respond to inquiries. \* Registration: Record visitor, patient, or customer information. \* Appointment management: Schedule, confirm, and cancel appointments. \* Call handling: Answer calls, transfer them, and route them to the appropriate department. \* Mail management: Receive, open, distribute, and log correspondence and packages. \* Reservation management: Reserve meeting rooms, hotel rooms, etc. \* Payment processing: Prepare invoices, collect payments, and record transactions. \* Incident management: Resolve complaints, requests, and unexpected situations. \* Information management: Maintain databases, directories, and records of customers and suppliers. \* Document management: Organize, archive, and process documents. **What Benefits Do I Receive?** \* Salary: $9,500 MXN gross per month. \* Attendance and punctuality bonus. \* Statutory benefits. \* Savings fund. \* Cafeteria service. \* Uniform. \* Training. \* Positive work environment. \* Professional growth. **SCHEDULE:** Rotating, Monday to Sunday (6:00 AM to 2:00 PM / 2:00 PM to 10:00 PM) Salary: Up to $9,500.00 MXN per month. Work Location: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
