Job Description and Responsibilities At NewCity Receptionist: English proficiency required. Answer patient calls and schedule appointments. Register patients in the appointment system and follow up with them. Receive patients and provide them with document packages for signature, including the clinical history and photo authorization form. File and manage medical records. Confirm appointments with patients and specialists. Print consents, forms, and other documents required for unit operations. Perform daily cash reconciliation. Experience and Requirements Minimum 1 year of experience in this position. * English proficiency is mandatory. * Ability to work effectively in a team. * Service-oriented attitude. * Excellent customer service skills. * Professional appearance. * Punctuality. * Ability to remain professional and courteous with customers at all times. * Excellent verbal and written communication skills. Benefits * Benefits in accordance with the Federal Labor Law (LFT). **Number of vacancies** 1 **Department** Customer Service/Call Center/Telemarketing **Contract type** Permanent **Work modality** On-site **Shift** Day shift **Work schedule** Full-time **Working hours*** Monday to Friday, 9:00 am to 7:00 pm; Saturday, 9:00 am to 2:00 pm **Net monthly salary** $12,000 – $12,500 MXN **Education** High school diploma **English** Spoken: Advanced, Written: Advanced **Age** 20 – 35 years old **Willingness to travel** No