Job Summary: Leads and oversees the overall operation of a restaurant, ensuring impeccable service and outstanding experiences for customers. Key Highlights: 1. Leads teams and ensures high standards of quality and hospitality. 2. Develops the team and improves operational efficiency. 3. Joins a restaurant recognized for its excellence. **Position:****General Manager \- Restaurant** ------------------------------------------------- ### **Lead Memorable Culinary Experiences** Join a restaurant recognized for its excellence in service and hospitality. We are seeking a **Restaurant Manager** with leadership skills, operational vision, and passion for service—capable of coordinating teams, maintaining high standards of quality, and delivering exceptional experiences to every guest. This role is critical to daily operations, customer satisfaction, and team development. **Job Objective** ----------------------- Lead and supervise the restaurant’s overall operation, ensuring impeccable service, outstanding customer experience, and adherence to quality, service, and profitability standards. **Key Responsibilities** --------------------------------- * Lead, motivate, and supervise waitstaff, bussers, and hosts/hostesses. * Ensure excellence in service under high standards of hospitality. * Coordinate opening and closing procedures, dining room setup, organization, and cleaning. * Directly attend to customers, resolve issues, and ensure their complete satisfaction. * Supervise reservations, table assignments, and optimization of waiting times. * Ensure effective communication among dining room, kitchen, and bar areas. * Train staff and reinforce service protocols and customer service standards. * Supervise inventory control, logs, operational reports, and process compliance. * Support continuous improvement of customer experience and operational efficiency. **Requirements** -------------- * **Education:** Completed high school diploma or technical degree in Tourism, Hospitality, or related field. * **Experience:** Minimum 2 years as Restaurant Manager, Dining Room Supervisor, Head Waiter/Captain, or Service Supervisor. * Solid knowledge of: + Service and hospitality protocols. + Team management. + Customer service and experience. * Leadership, organizational, and assertive communication skills. * Problem-solving orientation and decision-making ability. * Excellent personal presentation. * Flexible availability. **Key Skills** --------------------- * Leadership and team management. * Service- and results-oriented mindset. * Organizational and operational control. * Empathy, positive attitude, and professionalism. * Ability to work under pressure. **We Offer** ------------- * **Base Salary:** $12,000 per month. * Highly competitive weekly tips. * Monthly performance bonus. * Statutory benefits starting from the third week. * Genuine professional growth within the restaurant. * Professional, respectful, and high-caliber work environment. **Apply Now!** --------------- If you enjoy leading teams, creating memorable experiences, and growing professionally in the restaurant industry, **submit your CV and join one of Puebla’s most renowned restaurants.**