SALES EXECUTIVE FI

Description

Job Summary: Responsible for meeting sales quotas through prospecting and pursuing business in the contracts, groups, and events segments, ensuring customer satisfaction. Key Highlights: 1. Meet sales quotas and hotel budget 2. Ensure guest satisfaction 3. Promote hotel public relations and acquire new business **Job Mission** --------------------- Achieve assigned sales quotas by prospecting; pursuing business within contract, group, and event segments; and providing personalized service to customers or guests requiring hotel services or products—thereby fulfilling sales targets and, consequently, the hotel’s budget—under appropriate conditions of quantity, quality, timeliness, and price, while ensuring full guest and customer satisfaction to generate higher revenue. "Ensure it is a great day for all our guests experiencing the Fiesta Americana"**Job Responsibilities** -------------------------------- * Contributes individually **Areas of Specialization** ---------------------------- * Administration\-Hospitality\-Tourism * Communication and Public Relations * Sales\-Marketing * Assertiveness **Technical Knowledge** -------------------------- * Sales techniques; aptitude for public relations; * Communication; marketing; and negotiation. **Education** --------------- * Bachelor’s degree **Computer Software** ------------------------- **Languages** ----------- **Experience** --------------- * Sales: 3 years * Account Executive: 3 years * Front Desk: 3 years * Groups: 3 years **Main Job Functions** ------------------------------------ **Responsibility** **Level (Total, Partial, or Support)** **INDICATORS** **These are the methods used to measure achievement of results.** Promote hotel public relations through visits to companies, travel agencies, wholesalers, and/or federal, state, or municipal government officials. Maintain up-to-date information; clarify potential doubts; or conduct market evaluations and identify new prospects. Capture required daily operational records in Grupo Posadas’ corporate systems. Enter into corporate computer systems the results of daily, weekly, or monthly sales activities, aligned with sales budgets; take preventive actions to control variations affecting local demand patterns. Achieve sales quotas and goal attainment. Monitor sales actions and the sales team’s efforts to support portfolio exploitation and optimal achievement of objectives; likewise address customer-related variations or issues. Provide attention to local clients who are not fully satisfied with the service received during their stay. Ensure guest satisfaction to encourage prompt rebooking of additional stays at the hotel. Measure degree of goal attainment versus established targets. Submit visit and achievement reports, conducting comparative analysis against both the hotel’s historical results and those of competing hotels. Measure degree of goal attainment versus established targets. Prepare quotations for Groups, Contracts, Groups, etc., as viable business options. Actively and timely participate in proposals to increase the number of potential groups for the hotel. Promote and disseminate hotel services among local companies to close contracts, sell groups, prospect, and/or conduct market research. Increase market share by achieving an appropriate balance between occupancy and revenue, meeting assigned quotas for groups, contracts, and banquets—thereby translating into business profitability. **Physical Position of the Job** ------------------------------- **Physical Requirements of the Job** ----------------------------------