Summary: Willow is seeking a detail-oriented Workplace Experience Coordinator to support HR & Operations, focusing on administrative functions and employee engagement in a fast-paced environment. Highlights: 1. Opportunity for cross-functional collaboration and operational excellence 2. Thrives in a fast-paced, mission-driven, and people-first culture 3. Excellent opportunity to contribute to employee engagement initiatives **About Willow:** Willow is a telehealth company focused on personalized, responsible cosmetic weight loss care. We combine medical expertise with a supportive, patient\-centered approach to help people feel more confident and comfortable in their bodies. Our goal is to make high\-quality care accessible, thoughtful, and designed to fit real lives. **About the role:** We are seeking a highly organized, detail\-oriented, and proactive Workplace Experience Coordinator to support our HR \& Operations Manager. This position plays a key role in maintaining day\-to\-day administrative functions, coordinating employee engagement initiatives, and assisting on occasional internal projects. This is an excellent opportunity for someone who enjoys cross\-functional collaboration, thrives in a fast\-paced, mission\-driven environment, and is passionate about operational excellence and people\-first culture. **Responsibilities:** * Maintain accurate employee records and organize internal HR documentation. * Assist the HR Manager in policy formulation, preparation and formatting of the internal communications, reports, or SOPs as needed. * Ensure confidentiality of all personnel and sensitive company information. * Undertake administrative duties necessary to fulfill compliance tasks. * Act as a liaison between the HR Manager and employees, addressing questions and proving prompt responses. * Assist with onboarding process to ensure a seamless experience for new hires. * Help plan and coordinate internal events such as virtual socials, milestone celebrations, wellness challenges, and holiday activities. * Support the creation and distribution of internal newsletters, spotlights, and updates. * Assist in conducting employee engagement surveys and compiling insights for leadership. * Support ongoing employee recognition programs, including shout\-outs and work anniversaries. * Assist with cross\-functional projects by organizing documents, tracking tasks, and scheduling check\-ins. * Conduct research to support HR and Operations\-related decisions (e.g., tools, vendors, policy benchmarks). * Collaborate with departments like IT, Design, or Finance to ensure project alignment and completion. **Requirements:** * Previous experience in an administrative, operations, or HR support role. * Strong written and verbal communication skills. * Excellent organizational and time\-management abilities. * High level of professionalism and discretion when handling confidential information. * Proficiency in Microsoft Office or Google Workspace. * Familiarity with tools like Notion, Deel, and similar platforms is a plus. * Self\-starter who takes initiative and follows through. * Adaptable to changing priorities in a growing, remote\-first company. * Strong attention to detail and problem\-solving abilities. **What’s in it for you?** * As full\-time member of our team, you’ll enjoy: * Flexible hours * Work wherever you choose * Fun and casual work environment * Employee engagement activities and virtual gatherings * We are a diverse, global team!