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Operations Manager
$MXN 20,000-30,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Isabel La Católica 5, Historic Center of Mexico City, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX, Mexico
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Description

Position Summary: Operations Manager in private security to lead teams, optimize resources, and ensure compliance with operational standards, guaranteeing comprehensive security services. Key Highlights: 1. Leadership and management of multidisciplinary teams 2. Risk analysis and strategic decision-making 3. Operational planning and process control **Job Description:** **Operations Manager** with solid experience in **private security**, capable of leading teams, optimizing resources, and ensuring compliance with operational standards. This position requires a results-oriented individual with strategic and operational skills to guarantee comprehensive security services meeting client expectations, aligning both personnel and technological resources under a unified vision of control and efficiency. **Responsibilities:** * Coordinate and supervise operational staff assigned to your area. * Develop and implement training and capacity-building programs. * Manage materials, uniforms, and equipment required for operations. * Achieve the ideal service coverage percentage. * Address and follow up on client needs and requirements. * Supervise and follow up on administrative and field operational processes. * Implement directive and corrective actions when necessary. * Monitor and report key performance indicators (KPIs). * Conduct periodic follow-ups and evaluations of operational staff. * Lead, evaluate, and train operational staff (guards, supervisors, and coordinators). (Local and remote) * Manage human, material, and technological resources to maximize operational efficiency. * Maintain constant communication with clients, authorities, and internal company departments. **Key Competencies** * Leadership and management of multidisciplinary teams * Risk analysis and strategic decision-making * Operational planning and process control * Conflict resolution and crisis management * Effective communication and customer orientation * Organization, discipline, and professional ethics **Technical Knowledge:** * Legislation and regulations governing private security * Access control systems, CCTV, and monitoring systems * Emergency protocols and incident management * Development of operational plans and risk analysis * Use of technological tools and operational reporting **Education and Experience** * Degree in Security, Administration, Engineering, or related fields. * Courses and certifications in private security, risk management, and leadership. * Proven experience in supervisory or operations roles within the security sector. **Requirements:** * Completed bachelor’s degree (preferred). * Minimum 5 years of experience in private security and/or similar positions. * Leadership, communication, and conflict resolution skills. * Knowledge of supervision strategies and personnel management. * Flexible schedule and willingness to travel within the assigned area. * Private Security: 5 years (Mandatory) * Completed bachelor’s degree (Preferred) **We Offer:** * Competitive salary commensurate with experience * Bi-weekly payment. * Statutory benefits Salary: $20,000.00 - $30,000.00 per month Workplace: On-site employment

Source:  indeed View original post
Juan García
Indeed · HR

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