Job Summary: Automotive or Industrial Service Supervisor responsible for ensuring work quality, managing staff, and handling client relationships. Key Highlights: 1. Leadership and effective communication for team and client management. 2. Coordination of training programs and proposal of continuous improvements. 3. Dynamic role with direct interaction in the workshop and with clients. **RH HUNTING is seeking a Maintenance Manager in Coyoacán, Mexico City** ------------------------------------------------------------------------ **We are currently looking for a Service Supervisor (Automotive or Industrial)!** **Work Location:** CDMX and occasionally out-of-town. **Work Modality:** 100% field-based. **Requirements:** * High school diploma or technical degree (in progress or completed). * **Minimum 3 years’ experience as a supervisor in industrial workshops (any type).** * Knowledge of personnel administration, reporting systems, basic mathematics, and performance indicator management. * Proficiency in Microsoft Office (basic level). * Valid Type A driver’s license. * Flexible working hours availability. **Responsibilities:** * Ensure that work documentation matches actual job execution. * Strengthen preparation of staff schedules and daily task assignments. * Validate data cross-checking and ensure correct uploading of information. * Maintain direct communication with workshop supervisors and clients regarding billing and quotation matters. * Handle warranty requests and notify General Management. * Guarantee delivery of customer-signed acknowledgments of receipt. * Address and follow up on any irregularities; receive reports from workshop supervisors and record daily attendance and incidents. * Receive, validate, and deliver quality control reports. * Generate reports and administrative notices for absences and/or administrative incident reports. * Maintain feedback loops with all involved parties. * Coordinate and suggest staff training processes. * Propose and monitor strategies aimed at improving staff and client engagement, quality processes, and implementation of continuous improvements. **Skills:** * Leadership. * Effective communication. * Planning. * Negotiation. * Conflict resolution. * Decision-making. **We Offer:** * **Base salary of $24,000 net (negotiable based on experience).** * Statutory benefits. * Standard vehicle for work-related transportation. * Per diem payments. * Mobile phone or tablet for work-related activities. * Training and onboarding. **Working Hours:** * Monday to Saturday; Sunday off (subject to operational requirements). **Desired Education Level:** Upper Secondary **Desired Experience Level:** Mid-level **Departmental Function:** Maintenance and Repairs **Industry:** Automotive *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=698e15352700003f00929e60\&source\=indeed