Job Summary: Conduct home visits and manage telephone follow-ups to recover overdue payments, guiding members on alternatives and monitoring compliance with agreements. Key Responsibilities: 1. Effectively manage the recovery of overdue payments. 2. Guide members on payment alternatives and agreements. 3. Implement strategies for the recovery of assigned portfolio. JOB DESCRIPTION 1. Conduct home visits and support telephone outreach to members, co-signers, and joint obligors to recover overdue payments to the Institution, in accordance with applicable policies for the assigned portfolio. 2. Generate and deliver notices to members, joint obligors, and/or co-signers, inviting them to settle their loan’s overdue payments. 3. Advise members, joint obligors, and/or co-signers on payment alternatives and agreements as options to settle their loan’s overdue payments. 4. Monitor commitments and payment agreements reached with members, joint obligors, and/or co-signers. 5. Request immediate supervisor support when encountering issues during resource recovery. 6. Implement strategies, campaigns, and recovery plans for the assigned portfolio. 7. Record the results of each activity in the Institution’s mobile management system, or alternatively submit a manual report to the immediate supervisor at the end of the workday. 8. Verify expenses incurred during collection-related activities. MOTORCYCLE WITH GEAR SHIFT AND STANDARD AUTOMOBILE OPERATION IS MANDATORY Position Type: Full-time Salary: $12,700.00 - $12,701.00 per month Benefits: * Life insurance * Free uniforms * Grocery vouchers Work Location: On-site employment