Job Summary: Support the management and control of collections, ensuring timely recovery of accounts receivable and proper application of payments. Key Highlights: 1. Manage and control collections to ensure account recovery. 2. Follow up with customers and apply payments in the accounting system. 3. Contribute to the organization’s liquidity and financial health. At Punto Sao Paulo, we’re looking for your talent! Collections Assistant Salary: $15,000 net monthly Company: Plaza Punto Sao Paulo Location: Colonia Providencia, Guadalajara, Jalisco Work Schedule: 7:30 – 4:00 PM, Monday through Friday Job Summary: Support the management and control of collections, ensuring timely recovery of accounts receivable, customer follow-up, and proper application of payments, contributing to the organization’s liquidity and financial health. Education: Bachelor’s degree in Accounting. Main Responsibilities: * Follow up on customer accounts receivable. * Make phone calls, send emails, and issue payment reminders to customers. * Prepare and send account statements. * Record and apply payments in the accounting system. * Reconcile received payments against invoices. * Assist in preparing collections reports (overdue portfolio, current portfolio). * Keep customer information up to date. * Route customer incidents or clarifications to the appropriate department. * Support the recovery of overdue accounts in accordance with established policies. * Safeguard and archive documentation related to collections. * Request payment receipts from customers. * Report overdue accounts or incidents to the immediate supervisor. Knowledge and Responsibility: * Accounts Receivable. * Billing and Collections. * Basic–Intermediate Excel proficiency. * Administrative or accounting systems (ERP). * Skills and Competencies: * Organization and control. * Effective communication. * Customer service orientation. * Follow-up and persistence. * Adherence to processes and policies. * Conflict management. * Teamwork. * Punctuality and responsibility. Benefits: * Weekly payroll. * Base salary fully registered with IMSS. * Vacation: 13 days in the first year plus 25% vacation bonus, based on net tabulated salary. * Year-end bonus: As mandated by law, 15 days. * Christmas bonus: 15 days. * Savings fund: 4%. * Grocery vouchers: 10%, deposited onto TOKA card. * Cafeteria service. * Parking space. * Interest-free loans capped at nominal payroll deductions. * Additional days off. * Medical expense insurance. Position Type: Full-time Salary: Up to $15,000.00 per month Benefits: * Discounts and preferential pricing * Free parking * Medical expense insurance * Cafeteria service * Additional vacation days or paid leave * Grocery vouchers Workplace: On-site employment