Job Summary: Review and assist in increasing ticket sales while maintaining service quality and brand image, resolving issues, and managing information and personnel. Key Responsibilities: 1. Increase ticket sales and improve customer service. 2. Problem resolution and information management. 3. Supervision of subordinate staff. ***ACTIVITIES:*** Review and assist in increasing ticket sales at ticket offices, ensuring high-quality passenger service and our service image, resolving problems, maintaining excellent information handling, and upholding company values and effective supervision of subordinate staff. ***REQUIREMENTS:*** \*Bachelor’s degree in Administration, Logistics, or related field (verified) \*Proven experience in cash handling and personnel management \*Flexible schedule availability, including mid-week days off ***LOCATION:*** Centro Sur Bus Terminal, Querétaro – Flecha Amarilla Line Employment Type: Full-time, Indefinite term Salary: $15,000.00 – $17,000.00 per month Benefits: * Savings fund * Grocery vouchers Workplace: On-site employment