Job Summary: At CAFFENIO, the Shift Supervisor ensures the visibility of the point of sale, managing operations and staff with a focus on customer service. Key Highlights: 1. Commitment to the growth and well-being of employees 2. Promotes innovation, excellence, and continuous evolution 3. Leadership in store operational and administrative management At CAFFENIO®, for over eight decades we have cultivated a legacy rooted in passion for our origins, working to create the finest experiences centered around enjoying 100% Mexican coffee. Our commitment to the growth and well-being of our employees drives a culture that promotes innovation, excellence, and continuous evolution, guiding us toward new ways of creating value and achieving transcendence. Position: Shift Supervisor Job Objective: \- Ensure proper visibility of the point of sale, \- Administrative and operational focus; minimum 6 months to 1 year of experience managing personnel (Mandatory). \- Inventory control, supplier management, customer service, sales. Requirements Education: Completed high school Experience: \- Prior experience as Assistant Store Manager or Shift Supervisor. Knowledge: \- Personnel management and supervision \- Customer service \- Knowledge of quality, sanitation, and food safety \- Store operational and administrative management \- Prior experience as Assistant Store Manager or Shift Supervisor What We Offer: \- Statutory benefits \- Grocery vouchers (8%) \- Savings fund (4%) \- Life insurance \- Funeral expense insurance \- Year-end bonus equivalent to 25 days Bi-weekly salary \+ commissions Employment Type: Full-time, indefinite-term contract Schedule: Rotating 8-hour shifts (6:00–14:00 / 14:00–22:00) At CAFFENIO, we believe in the power of transformative ideas. We foster passion for coffee, innovation, and social responsibility by designing inspiring concepts and crafting exceptional-quality products delivered across the country and beyond our borders—recognized with the “Socially Responsible Company” and “Top Mexican Companies” distinctions, affirming our commitment to the well-being of our employees. \*CAFFENIO does not request payments at any stage of the recruitment process. \*We reaffirm our policy of equal opportunity and zero discrimination. Employment Type: Full-time Salary: $10,850.00 \- $12,000.00 per month Work Location: On-site employment