Position Summary: We are seeking a passionate Rooms Division Manager with a strong commitment to hospitality, guest service, and operational excellence to lead teams and optimize processes. Key Highlights: 1. Lead teams and optimize processes 2. Ensure high standards of quality and guest service 3. Professional development within a prestigious hotel chain At **Hotel Camino Real Pachuca**, we are looking for a passionate **Rooms Division Manager** committed to hospitality, guest service, and operational excellence. If you are motivated to lead teams, optimize processes, and create memorable experiences, this opportunity is for you. **Position Objective:** Ensure the efficient and profitable operation of the **Front Office, Housekeeping, Laundry, and Bell Services** departments, maintaining high standards of quality, service, and guest satisfaction in alignment with Camino Real brand guidelines. **Main Responsibilities:** * Supervise and coordinate the daily operations of the Rooms Division. * Guarantee excellence in the guest experience before, during, and after their stay. * Implement and monitor service, cleanliness, and presentation standards. * Manage performance indicators (occupancy, quality, costs, guest satisfaction). * Lead, train, and develop the team under your supervision. * Coordinate strategies with operational and administrative departments. * Handle guest complaints and effectively resolve incidents. **Requirements:** * Bachelor’s degree in Tourism, Hotel Management, Business Administration, or related field. * Minimum of **3 to 5 years** of experience in similar positions within the hotel industry. * Leadership skills, results orientation, and strong service mindset. * Advanced English (mandatory). * Flexible working hours. **We Offer:** * Competitive salary. * Benefits exceeding statutory requirements. * Grocery vouchers. * Savings fund. * Professional development opportunities within a prestigious hotel chain. * Excellent work environment. **If you meet the profile and wish to join a brand recognized for its excellence**, apply through this channel and take the next step in your professional career. Employment Type: Full-time Salary: $23,000.00 per month Benefits: * Salary increases * Employee discounts * Company parking * Cafeteria service * Grocery vouchers Work Location: On-site employment