We are looking for a charismatic and empathetic person to join our team as: ***Customer Service Coordinator***. We are a company committed to service and customer experience, and we want to bring on board someone who shares our passion for delivering ***high-quality service.*** **What will you do?** * Attend to and guide customers and prospects. * Explain processes, requirements, and necessary documents for after-sales services. * Resolve inquiries and follow up on requests, complaints, or reports (maintenance or pending services). * Coordinate with other departments, such as the technical or legal teams, to ensure timely deliveries and maintenance. * Assist with administrative tasks, such as payment tracking, contract filing, database management, and logbook follow-up. * Ensure clear and professional communication, safeguarding the customer’s experience and trust from the first contact through to process closure. **What do you need?** * Bachelor’s degree in Administration or Industrial Engineering (completed). * Minimum 1 year of experience. **We offer:** * Competitive salary * Statutory and above-statutory benefits * Uniforms * Training and development * Pleasant work environment Apply through this channel **We want to meet you!** Position type: Full-time Salary: $14,000.00 - $15,000.00 per month Work location: On-site employment