Job Summary: Bilingual Services Coordinator for customer service, service tracking and management, documentation, and payments. Key Highlights: 1. Part of a growing organization. 2. Professional development plan. 3. Direct employment contract with the company. **Join our team as a Bilingual Services Coordinator!** We are a globally present company continuously strengthening our team. This is your opportunity to become part of a growing organization! * Advanced/Bilingual English (mandatory) * Minimum of **6 months of customer service experience** * Communication, organizational, and problem-solving skills **Responsibilities:** * Provide customer service and follow-up via **portals, email, and phone calls**. * Manage and coordinate weekly services ensuring proper planning. * Track requests, documentation, and related processes. * Request invoices, validate information, and coordinate payment processing. **We Offer:** * **Base salary:** $15,000.00 MXN per month (gross) * Statutory benefits * Grocery vouchers (**10%**) * Subsidized cafeteria * Savings fund (**3%**) * Major medical expense insurance * Life insurance * **Hybrid work modality** * Direct employment contract with the company * **100%** social security contributions * Schedule: **Monday to Friday, 8:00 AM to 5:00 PM** * Professional development plan * Location: **Vallejo, CDMX** If you'd like, I can prepare a shorter version for LinkedIn, a more formal one, or a more engaging version for social media. Would you like another version? Employment type: Full-time Salary: $15,000.00 MXN per month Application question(s): * What is your level of English? Work location: On-site