**HI-M Solutek Mexico**, a subsidiary of LG Electronics. We are a global company specializing in the installation, repair, and maintenance of industrial-grade air conditioning equipment. We are seeking: **Customer Service Assistant** **Main responsibilities:** * Support in coordinating maintenance services. * Tracking of service orders and requests. * Basic inventory updates in the system. * Assistance in preparing reports. * Documentation control for shipments and service orders. * Internal communication for tracking services and materials. **Requirements:** * Education: Completed high school. * Proficient use of Office applications (Excel, Word, PowerPoint). * Minimum experience in administrative, warehouse, or service-related positions. * Excellent customer service attitude. * Responsible. * Quick learner. **Compensation and benefits:** * Monthly salary: $12,000 gross. * Benefits exceeding statutory requirements. * Life insurance. * Grocery vouchers. * Christmas bonus equivalent to 30 days’ salary. * Savings fund. * Major medical expense insurance. * Birthday bonus; support for marriage / bereavement. **Work schedule:** Monday to Friday, 08:00 to 18:00 hours. Location: Av. Miguel Alemán KM 14, Apodaca, NL. Position type: Full-time. Salary: $12,000.00 – $12,001.00 per month. Benefits: * Major medical expense insurance. * Life insurance. * Grocery vouchers. Workplace: On-site employment