Job Summary: We are looking for an analytical and strategic professional to transform data into business opportunities, optimize operational processes, and generate insights to support managerial decision-making. Key Highlights: 1. Revolutionizing finance in Latin America 2. Driving the growth of neighborhood stores and small warehouses 3. Financial inclusion through innovation **✨ At Tienda Pago, we’re revolutionizing finance across Latin America! ✨** We are a multicultural fintech operating in Mexico and Peru, with team members in Colombia, Argentina, the Dominican Republic—and more countries! Our mission is unique: to empower neighborhood stores and small warehouses to grow. *How do we do it?* Through an innovative digital platform that gives them access to credit so they can better stock their shelves and sell more ️. We offer personal loans, inventory credit, and mobile top-ups—all powered by cutting-edge technology! At Tienda Pago, we believe in financial inclusion through innovation. For over 10 years, we’ve made a difference at the base of the economic pyramid, delivering opportunities to those who need them most. ***We’re still growing!*** We’re currently seeking a Commercial Intelligence and Operations Analyst to join our team*** **What is the primary objective of this role? ‍** We seek an analytical and strategic professional responsible for transforming data into business opportunities. You will analyze commercial performance, optimize acquisition-related operational processes, and generate insights to facilitate managerial decision-making. **What do we require from you to be a strong fit?** * Minimum 1–2 years’ experience in report and BI process automation. * Advanced Excel proficiency. * Intermediate-level SQL, Python, and Power BI skills. * Must be based in CDMX. Work mode: Hybrid. Our offices are located at Calle Buffon No. 46, 9th Floor, Colonia Anzures, Miguel Hidalgo, CDMX, CP 11590. **What will be your main responsibilities?** * Commercial Analysis: Monitor sales KPIs, analyze market trends, and segment customer portfolios to identify cross-selling and up-selling opportunities. * Operations Management: Map and optimize the acquisition funnel (funnel), ensure CRM data quality, and reduce operational bottlenecks. * Reporting and BI: Design and maintain automated dashboards (Power BI) to visualize commercial team performance. * Forecasting: Collaborate on sales budgeting and demand forecasting models. * Strategic Support: Provide key insights to inform pricing, geographic zone definitions, and commission structures. **Some of Our Benefits in Mexico** * Year-end bonus exceeding legal requirements. * 100% vacation premium. * Statutory vacation days—starting at 12 working days during the first year and increasing progressively with each additional year of service. * Floating holidays: 08 Tienda Pago floating holidays during the first year, then adjusted proportionally to statutory vacation days per Tienda Pago floating holiday policy. * Birthday holiday: One day off on your birthday (either the exact date or any day within your birthday month). * Unofficial holidays. * Major Medical Expense Insurance. * Dentegra (Additional benefit under Major Medical Expense Insurance). * Life Insurance. * If you love continuously learning and honing your knowledge, we have an outstanding platform called Ubits. **Let’s talk—and discover our other benefits!**