SENIOR CLIENT AND SERVICES EXECUTIVE (SALES)

Description

Job Summary: Represent AXIA commercially and operationally in Querétaro, ensuring regional growth through strategic client engagement, commercial follow-up, in-person visits, operational coordination, and new business generation. Key Highlights: 1. Regional growth through strategic corporate client engagement 2. Operational coordination and new business generation 3. Commercial attention and development with a focus on customer recovery JOB OBJECTIVE Represent AXIA commercially and operationally in Querétaro, ensuring regional growth through strategic corporate client engagement, commercial follow-up, in-person visits, operational coordination, and new business generation. GENERAL PROFILE We seek a senior executive who is: * organized, * decisive, * a leader, * professionally presented, * effective in communication, * commercially oriented, * punctual in follow-up, * and capable of working under objectives and operational pressure. Commercial Attention and Development * Corporate client follow-up. * In-person visits. * Personalized service. * Portfolio development. * Customer recovery. * Commercial opportunity follow-up. * Quotation preparation and follow-up. * Commercial closing. Operational Coordination * Coordination with technical and operations teams. * Service follow-up. * Service validation. * Post-sales follow-up. * Immediate incident response. * Response time tracking. Administration and Follow-up * Payment and collections follow-up. * Commercial reporting. * Customer database updates. * Document control. * Comprehensive quotation management and administrative follow-up. EXPERIENCE Minimum: * 2 years in: * customer service, * commercial follow-up, * quotations, * consultative sales, * post-sales support, * commercial administration. JOB KPIs * Monthly sales. * Quotations sent. * Quotations closed. * Customer recovery. * Post-sales follow-up. * Collections. * Visits conducted. * Customer satisfaction. WORK SCHEDULE * Full-time. * Hybrid modality. * Operational base: Querétaro. * Availability for in-person visits and follow-up. Employment type: Full-time, Project-based or fixed-term contract Contract duration: 6 months Salary: $13,000.00 - $14,000.00 per month Benefits: * Company parking * Complimentary uniforms Work location: On-site employment