Job Summary: We are seeking an Administrative Assistant for CEDIS Morelia, who will serve as the first point of contact for customers, representing the company’s image with excellent service attitude. Key Highlights: 1. Direct customer service and coordination with branches. 2. Support in logistics documentation and shipment tracking. 3. Paid training and job stability. Position: Administrative Assistant – Customer Service **Location:** CEDIS Morelia **Company:** Transportes Monarca by TLM® Job Description: At Transportes Monarca, we are seeking an **Administrative Assistant** for our **CEDIS Morelia**, who will be the first point of contact with our customers when receiving or delivering their goods. This position requires an excellent service attitude, as it represents the company’s image to customers and maintains constant communication with our various branches to ensure smooth operations. Core responsibilities involve logistics documentation and direct customer interaction. Main Responsibilities: * Direct customer service at the counter * Receiving and delivering goods * Entering waybills, delivery notes, and documentation into the system * Coordinating with branches for shipment tracking * Assisting with cargo cubication (training provided) * Validating shipment information * Maintaining constant communication with the operations and logistics departments * Following up on services requested by customers Requirements: * Must be of legal age * Completed high school education (minimum) * Customer service experience (mandatory) * Basic computer and Microsoft Office skills * Strong communication skills, organizational ability, and courteous demeanor * Proactive attitude and strong sense of responsibility We Offer: * Base salary * Statutory benefits * Paid training at CEDIS GUADALAJARA (Head Office) * Job stability * Monthly productivity bonus Schedule: Monday to Friday, 8:00 am to 5:00 pm (1-hour lunch break). Saturday, 8:00 am to 2:00 pm **MANDATORY DOCUMENTS FOR HIRING** ***(photocopies; these are required by the company’s legal department prior to signing the employment contract).*** Birth certificate Proof of address not older than 3 months RFC tax status certificate Printed CURP INE photocopy Printed social security number Bank account statement showing bank details and interbank key Police clearance letter ***(not mandatory)*** Two letters of recommendation (may be personal or professional) Resume or employment application Position Type: Full-time Salary: $10,500.00 per month Benefits: * Salary increases * Company parking * Option for indefinite-term contract * Company phone Work Location: On-site employment