**Position: Account Executive** **Location:** Veracruz, Ver **Work Mode:** On-site **Required Experience:** Minimum 3 years in a similar position **Job Description:** At **JLV Customs Agency**, we are a company dedicated to providing comprehensive international trade solutions with high standards of quality and service. We are seeking an **Account Executive** with proven experience in the customs or international logistics sector, focused on delivering personalized customer service, coordinating operations, and ensuring compliance with customs procedures according to current legislation. **Responsibilities:** * Manage and track import and export operations. * Maintain constant communication with national and international clients, providing advisory services and personalized support. * Coordinate with various internal departments (administration, billing, etc.) to ensure proper execution of operations. * Monitor shipment status and guarantee compliance with customs timelines and requirements. * Resolve operational issues efficiently and professionally. * Prepare tracking reports, account control reports, and related documentation. * Ensure customer satisfaction and retention through timely, high-quality service. **Requirements:** * Bachelor’s degree in International Trade, International Business, Commercial Relations, or related field. * **Minimum 3 years’ experience** in customs agencies, logistics, or international trade. * Solid knowledge of Mexican customs legislation, tariff classification, INCOTERMS, and customs clearance procedures. * Proficiency in customs platforms and document management systems, preferably SIR RECO. * Excellent oral and written communication skills. * Ability to work under pressure and focus on results. * Proactive, organized attitude with a strong sense of responsibility. **We Offer:** * Competitive salary commensurate with experience. * Statutory benefits. * Continuous training. * Professional development opportunities within a company with a strong presence in the customs sector. * Excellent working environment. Employment Type: Full-time Salary: $9,204.80 – $13,755.17 per month Benefits: * Salary increases * Option for indefinite-term contract * Free uniforms Workplace: On-site employment