**THS Group is looking for a RECEPTIONIST in Cuauhtémoc, Mexico City** ----------------------------------------------------------------- **BOUTIQUE CLINIC SPECIALIZING IN FACIAL AND BODY TREATMENTS** **SEEKING:** **RECEPTIONIST** **REQUIREMENTS** * **Education:** Technical degree or incomplete/completed bachelor’s degree in administrative fields, tourism, hospitality, or related areas. * Knowledge of: Premium customer service protocols, basic billing, and bank terminal operation. * Calendar management and social media handling (Facebook, Instagram, TikTok). * Basic knowledge of aesthetic treatments is desirable; ideally with experience in luxury, wellness, aesthetics, or lifestyle brands/services where personalized attention and attention to detail are prioritized. * Proficiency in Office suite, scheduling systems, Odoo CRM, WhatsApp Business, bank terminals, and billing systems. **OBJECTIVE:** To provide an exceptional patient experience from the first contact with the clinic, ensuring warm, professional, and discreet service, as well as accurate appointment scheduling, front-desk operations, and administrative follow-up aligned with the clinic’s standards. **EXPERIENCE** * Minimum of 2 years’ experience in customer service or reception roles at clinics, hospitals, spas, boutique hotels, or luxury services, including direct interaction with high-profile clients. * Personalized patient reception and welcome, and empathetic handling of objections and incidents. * Coordination of medical appointments via phone, WhatsApp, email, and social media, as well as coordination with physicians and clinical staff. * Control and safeguarding of medical records and personal data. * Service billing, basic invoicing, and cash register closing. * General administrative support and supply inventory control. **COMPETENCIES** * Excellent verbal communication and presentation skills. * Empathy and customer orientation. * Organization and attention to detail. * Handling objections and conflict resolution. * Discretion and confidentiality. **EMPLOYMENT OFFER** * **Salary:** $12,000–$16,000 net monthly (based on knowledge and experience), plus statutory benefits + commissions and additional benefits. * **Work location:** Cuauhtémoc, CDMX * **Schedule:** Monday to Friday * hrs / Saturdays half-shift (subject to rotation). **Desired education level:** Higher education – certified graduate **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Medical *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=69604bfd480000460041352b&source=indeed*