**KEY CONTROL OFFICER** *OBJECTIVE* Maintain the cleanliness and luxurious presentation of guest rooms, public areas, and service areas of the hotel, as well as manage room linens, table linens, uniforms, and supplies necessary for operations. Provide general support as required, presenting options and alternatives to ensure guest satisfaction and deliver exceptional service. Offer consistent support to achieve the company’s overall objectives. *FUNCTIONS* 1. Supervise housekeeping staff to ensure their work is prompt, efficient, and effective. 2. Make necessary schedule adjustments in cases of tardiness, incapacity, or absenteeism among subordinates, prioritizing uninterrupted high-quality service aligned with the hotel’s classification, and applying appropriate administrative sanctions. 3. Inspect cleanliness of guest rooms and public areas, maintaining detailed quality standards and consistency. 4. Compile and/or verify occupancy lists. 5. Handle guest complaints, requests, and special requirements. 6. Report equipment malfunctions or defects to General Management. 7. Control and supervise the linen and laundry area, coordinating with external service providers regarding required visits. 8. Manage lost-and-found items, establishing retention and disposal timelines in agreement with General Management. 9. Assume responsibility for keys under their custody, maintain an accurate key inventory, and control and supervise key issuance to subordinates. 10. Conduct inventories and maintain records of equipment and supplies. 11. Request procurement of necessary supplies to ensure smooth departmental operations. 12. Place and receive departmental supply orders. 13. Inspect and replenish items in the service bar; coordinate related orders with the Executive Chef. Employment Type: Full-time Salary: $10,000.00 – $12,000.00 per month Work Location: On-site employment