Job Summary: We are seeking a Front Office Manager to lead the Front Office team, ensure an exceptional guest experience, and uphold service standards. Key Highlights: 1. Lead the Front Office team and ensure an exceptional guest experience. 2. Supervise and coordinate front desk staff activities. 3. Excellent leadership, communication, and problem-solving skills. We are looking for a Front Office Manager with solid hospitality industry experience to lead our Front Office team, guarantee an exceptional experience for our guests, and ensure compliance with hotel service standards. The selected candidate will be responsible for coordinating daily front desk operations, supervising staff, and ensuring efficient communication across departments. **Responsibilities** * Supervise and coordinate front desk staff activities. * Ensure a warm welcome and efficient check\-in / check\-out process. * Handle complex guest situations and resolve incidents. * Coordinate with Housekeeping, Reservations, Maintenance, and other departments. * Ensure compliance with operational procedures and quality standards. * Train and evaluate team members to improve performance. * Monitor occupancy, room availability, and special assignments. * Manage daily reports, cash control, and shift closings. * Support administrative tasks within the department. **Requirements** * Technical diploma or bachelor’s degree in Hospitality, Tourism, Business Administration, or related field (preferred). * Minimum 2–3 years of supervisory or managerial experience in hotel front office roles. * Intermediate–advanced English; additional languages are a plus. * Excellent leadership, communication, and problem-solving skills. * Service orientation and teamwork mindset. * Cash handling and administrative process experience. Employment Type: Full-time * Weekly pay * Savings fund * Discounts and preferential pricing Employment Type: Full-time Salary: $19,042\.00 per month Benefits: * Company parking * Complimentary uniforms * Grocery vouchers Work Location: On-site