Job Summary: We are seeking a technology-passionate Technical Support professional to ensure the proper operation of equipment and systems in self-service stores. Key Highlights: 1. Hardware and software technical support for point-of-sale systems 2. Preventive and corrective equipment maintenance 3. Support for store installations and openings Job Description: **OPEN POSITION: TECHNICAL SUPPORT** Are you passionate about technology and field support? Join our team! **Job Objective** Provide timely technical support to self-service stores, ensuring the proper operation of equipment and systems to maintain continuous operations. **Main Responsibilities** * Technical support to stores (hardware and software). * Incident resolution for point-of-sale systems. * Preventive and corrective equipment maintenance. * Tracking and closure of support tickets. * Support for store installations, openings, and relocations. **Requirements** * Technical degree or bachelor’s degree in Systems, Computer Science, or related field. * Minimum 1 year of experience in technical support (retail experience preferred). * Knowledge of Windows and/or Linux. * Basic networking and connectivity skills. * Availability for field work. **We Offer** * Competitive salary * Statutory benefits * Ongoing training * Growth opportunities * Job stability Employment Type: Full-time Benefits: * Life insurance * Grocery vouchers Work Location: On-site employment Salary: $15,500.00 - $16,000.00 per month Benefits: * Life insurance * Grocery vouchers Work Location: On-site employment