Position Summary: We are seeking a Systems Technical Support professional committed to efficient technological solutions, passionate about technology, and focused on customer service. Key Highlights: 1. Committed to efficient technological solutions 2. Positive attitude and passion for technology 3. Customer service focus Join ASAÉ Consultores! At **ASAÉ Consultores**, we are committed to delivering efficient technological solutions to our clients. We seek individuals with a positive attitude, passion for technology, and customer service focus to join our IT team. **What We Offer:** **Salary:** $10,000 net, tax-free **Statutory benefits** from day one **Year-end bonus:** 15 days **Vacation days:** 12 days **Vacation premium** as stipulated by law **Pay schedule:** Biweekly **Working hours:** Monday to Friday, 09:00–18:00 As a **Systems Technical Support**, your responsibilities will include: * Performing preventive and corrective maintenance on computers, laptops, printers, and other devices. * Providing operational technical support and effective solutions to internal users. * Handling incidents and requests efficiently with a customer-oriented attitude. * Documenting interventions and reporting equipment status. **Mandatory Requirements:** * Experience in Service Desk * Customer service experience * Support ticket management experience * Level 1 and Level 2 support experience **Desirable Qualifications:** * Prior experience in similar roles. * Knowledge of operating systems and common support tools. Employment type: Full-time, indefinite-term contract Salary: $10,000.00 per month Experience: * Technical support: 2 years (Required) * Service Desk: 1 year (Required) * Level 1 and Level 2 support: 1 year (Desirable) Work location: On-site employment