We are Almex, leaders in comprehensive consolidated freight services since 1951. 49 branches and more than 500 destinations across Mexico and the United States attest to the success we have achieved thanks to the constant renewal of our equipment and tools. *Our values:* * We do things right. * Comprehensive safety. * Quality and productivity. * Innovation. * We enjoy the journey. **Job Description** First- and last-mile operations coordinator at MACROCENTRO CLIENTE DHL, State of Mexico. We are seeking an operations coordinator capable of leading the first- and last-mile area. The candidate will implement productivity, quality, and customer service standards, achieving outstanding results. **Responsibilities** \* Achieve high levels of customer satisfaction through service excellence, with a focus on first- and last-mile operations. \* Effective personnel management (organizational culture and team members’ sense of belonging). \* KPI monitoring (service levels, productivity, performance, accident rates, among others). \* Planning and execution of first- and last-mile routes. \* Supervision of inbound and outbound first- and last-mile operations. \* Coordination and tracking of local, regional, and foreign routes within the Metropolitan Zone of the Valley of Mexico (ZMVM). \+30 operators under supervision. \+30 fleet vehicles. **Requirements** \* Completed undergraduate degree (Engineering or Bachelor’s degree). \* Minimum 2 years of experience in Distribution Centers and/or the logistics sector. \* Knowledge of the Metropolitan Zone of the Valley of Mexico. \* Proven ability to lead and coordinate operations as well as work teams. \* Outstanding leadership, teamwork, self-learning, and honesty skills. \* Availability to work Monday through Sunday, rotating across three shifts. \* Demonstrated proficiency in Microsoft Office (Excel, PowerPoint, Word, Teams, Outlook). Employment type: Full-time, indefinite term Salary: $18,000.00 \- $22,000.00 per month Benefits: * Savings fund * Free uniforms Workplace: On-site employment