Job Summary: We are seeking a technical support professional passionate about technology and skilled at problem-solving, interested in growing and contributing innovative IT solutions. Key Highlights: 1. Opportunity for growth in the IT area and contribution of innovative solutions. 2. Provide support to internal users and optimize technological operations. 3. Development in a dynamic environment with continuous challenges and learning. **Junior Internal IT Support at INDEX** We are looking for a technical support professional passionate about technology, service-oriented, and skilled at solving problems quickly and effectively. If you are interested in growing in the IT field and contributing innovative solutions, this vacancy is for you! **What will you do?** * Provide hardware, software, and network support to internal users. * Configure and maintain computers, printers, and devices. * Diagnose connectivity issues and resolve network failures. * Manage basic IT equipment inventory. * Document incidents and track them to resolution. * Propose technological improvements to optimize internal operations. **Candidate Profile:** * Technical or university degree in Computer Science, Systems Engineering, or related field (completed). * 1 year of experience in technical support / telecommunications. * Knowledge of structured cabling, operating systems (Windows/Linux), and IP protocol. * Technical English (50%). * Valid Class B driver’s license and availability to travel. ✨ **What we offer:** * Grocery vouchers * Statutory benefits * Life insurance * Residential internet discount * Indefinite-term contract * Working hours: Full-time (Mon–Fri 8:00–13:30 / 15:30–18:00 and Saturdays 8:00–13:30) If you want to develop yourself in a dynamic environment, with real challenges and continuous learning opportunities… Join **Index**!