




Job Summary: We are seeking an IT Specialist focused on infrastructure, support, and continuous improvement to optimize corporate systems and technology. Key Highlights: 1. Lead infrastructure improvements using Lean methodologies 2. Comprehensive support for systems, networks, and applications 3. Professional development and job stability **Job Description** We are looking for an **IT Specialist** focused on infrastructure, support, and continuous improvement to contribute to the efficient operation of the company's systems and technology. **Requirements** * 2 to 5 years of experience in IT * Bachelor's degree in Computer Systems, Information Technology, or related field * Intermediate English (70%) **Responsibilities** * Lead infrastructure improvements applying Lean methodologies * Support for servers, networks, and workstations * Coordination with IT service providers * Application support and configuration of new software * Monitoring backups and system functionality * IT budget management * Help Desk ticket documentation * Voice communications support * Scheduling of preventive and corrective maintenance * Scanner configuration in the logistics area * Level 1 support (WiFi, CCTV, ERP, access control, etc.) * Participation in IT projects * CAPEX and implementation cost control * Server and access administration * Inventory control of technological equipment * Compliance with departmental KPIs **We Offer** * Salary: starting at $30,000 * GMM * Vacation and bonus at 92% * Grocery vouchers worth $410 * 30-day Christmas bonus * Life insurance * Profit-sharing (PTU) * 100% formal employment contract * Working hours: Monday to Friday, 8:00 AM to 5:30 PM * Professional development * Job stability Employment type: Full-time, indefinite Salary: $30,000.00 per month Application question(s): * Verifiable English proficiency level? * Availability to relocate to Atlacomulco? * How many years of experience do you have in IT support and infrastructure (networks, servers, and workstations)? * Do you have experience providing user support and system administration for ERP, CCTV, WiFi, and Help Desk? Work location: On-site employment


