**Company Description:** At AMEDIRH, we share the TALENT of individuals according to their knowledge, experience, and competencies, enhancing the value of our partners’ culture through behaviors and attitudes that differentiate them from the labor market. **Job Functions:** An Amedirh partner company is seeking a “FUNCTIONAL SUPPORT ANALYST” REQUIREMENTS * Bachelor’s degree in Information Technologies or related to Project Management or Tourism. * Experience as a travel consultant. * Basic knowledge of reservation tools or Middle Office systems: GEA, Sabre, Galileo and/or Amadeus (Native level). * Proficiency in OBTs ARGO, CONCUR and/or Getthere. * First-level support for applications and functionalities operating stably. * Use of technological tools specific to the tourism sector, customer service, or administrative functions. * Application of ITIL methodology and proficiency in Service Desk tools. * Use of planning and design tools. * Experience with Sabre (Native level). ACTIVITIES * Provide first-level support for implemented applications or functionalities that have achieved operational stability. **Requirements:** Bachelor’s degree in IT, Project Management, or Tourism. Experience as a travel consultant. **Knowledge of reservation tools:** GEA, Sabre, Galileo or Amadeus (Native level). **Proficiency in OBTs:** ARGO, CONCUR and/or Getthere. Experience with Sabre (Native level). First-level support for applications operating stably. Use of technological tools for tourism, customer service, or administrative functions. Application of ITIL and proficiency in Service Desk tools. Use of planning and design tools. **Offer Conditions:** **Net Monthly Salary:** 19000