Job Summary: We are seeking a proactive Facility Manager Jr to support the end-to-end operational management of maintenance services across offices nationwide, ensuring quality and efficiency. Key Highlights: 1. Opportunity for professional growth in maintenance operations 2. End-to-end management of maintenance services and vendors 3. Logistical coordination and operational support for facilities **Vacancy: Facility Manager Jr in Maintenance Operations** **At RIMSAMEX, we seek young talent**, proactive and with a vision for professional growth, to join our Operations team and oversee equalas (recurring service agreements) and maintenance services across offices in several states of the Mexican Republic. **Job Objective:** To provide support in the **end-to-end operational management** of maintenance and support services for assigned accounts, ensuring quality service delivery and operational efficiency. **Main Responsibilities** * **Coordination and monitoring of equalas** for services in assigned accounts, in accordance with defined scopes and frequencies. * **Operational scheduling and assignment** of services according to internal policies. * Monitoring of **crew occupancy rates**, ensuring a minimum compliance rate of 92%. * Management of **rescheduling and suspensions**, as required. * Supervision of **service closure** and timely review of supporting documentation. * **Updating inventories** per client. * Coordination of **corrective services and emergency response**, meeting response time requirements (minor emergencies within 90 minutes). * Handling and resolution of **operational incidents**, within established deadlines. * Management of the **operational relationship with clients**, maintaining high standards of communication and service. * Resolution of **warranty claims** within less than 24 hours. * Tracking the **escalation index**, keeping it within the permitted range. **Vendor Management:** * **Recruitment, evaluation, and negotiation** with new vendors, aligned with required profiles and geographic coverage. * Ensuring **95% local vendor coverage** for recurring services (equalas). * Training vendors on **service protocols, documentation requirements**, and client-specific requirements. **Logistical Coordination and Operational Support:** * **Management of access permissions** for facilities requiring intervention. * Administration of **vendor or client advances**, in accordance with internal guidelines. * **Planning and assignment of services** by branch or zone. * Coordination and follow-up with **field technicians and external vendors**. * **On-site supervision** of facilities under responsibility. **Requirements** * **Education:** Degree in Electromechanical Engineering, Electrical Engineering, Industrial Maintenance, Industrial Engineering, or related field, with a *GPA above 90*. * Proficiency in Microsoft Office suite and internet applications. * Experience not required. However, having **1 year of experience** in customer service, help desk, general services, and/or operations is considered a **plus**. * **Desirable knowledge in maintenance areas (air conditioning, electricity, plumbing)** SEND YOUR TRANSCRIPT AND CV TO THE FOLLOWING EMAIL: reclutamiento@rimsamex.com Employment Type: Full-time Salary: $12,000.00 - $15,000.00 per month Application Question(s): * What is your salary expectation? Do you have experience in operations? * What was your GPA upon graduation? (Mandatory question) Education: * Completed Bachelor’s degree (Mandatory) Work Location: On-site employment