Job Summary: We are seeking a Technical Superior University Degree (TSU) in Information Technologies or related field for remote support, customer service, and incident resolution for printers and multifunction devices. Key Responsibilities: 1. Remote support and customer service for printers/multifunction devices. 2. Efficient resolution of technical incidents with a customer-focused approach. 3. Installation and configuration of printer drivers and scanning functions. TSU in Information Technologies or related field * Proficiency in remote support tools * Remote customer service, service ticket tracking, and various related tasks * ENGLISH 50% * Valid driver's license * Knowledge of computer systems, installation and configuration of printer drivers, and adjustment of scanning functions * Ability to clearly and courteously communicate technical instructions, provide timely follow-up to users, and efficiently resolve incidents * Problem analysis * Customer satisfaction-oriented 5 years of experience in the service and maintenance sector for copiers and multifunction printers. Employment Type: Full-time Salary: $12,000.00 - $14,000.00 per month Benefits: * Company vehicle Application Question(s): * What is your age and which neighborhood do you live in? * Which printers and multifunction devices have you worked with? License/Certification: * Driving license (Desirable) Work Location: On-site employment