Credit and Collections Assistant

Description

Job Summary: Supports the administration and control of accounts receivable, ensuring payment reconciliation, collections follow-up, and friendly customer service. Key Highlights: 1. Friendly and efficient customer service 2. Ongoing training 3. Positive work environment **Job Objective:** Support the administration and control of the company’s accounts receivable, ensuring accurate payment reconciliation, timely collections follow-up, and adherence to established credit terms, while providing friendly and efficient customer service. **Main Responsibilities:** * Perform bank reconciliations to correctly identify and apply payments. * Follow up on collections activities via phone calls, emails, and messages. * Monitor and control customers’ credit terms, identifying overdue and soon-to-be-due accounts. * Prepare and stamp payment complements. * Keep customer information and account balances updated in the system. * Provide customer support and follow-up regarding billing inquiries, payments, and account statements. * Record general expenses * Issue checks for petty cash replenishment. * Request invoices for company expenditures. **Requirements:** * Education: Technical degree, incomplete or completed bachelor’s degree in administrative, accounting, or related fields. * Minimum 1 year of experience in credit and collections or similar positions. * Knowledge of bank reconciliations. * Basic proficiency in Excel and administrative systems. * Strong verbal communication skills and interpersonal abilities. **Working Conditions:** * Full-time schedule: Monday to Friday, 9:00 am to 5:00 pm; Saturdays, 9:00 am to 2:00 pm. **Location** Epifanio Gomez Street No. 98, Hda Calerilla, Las Pomas Neighborhood, CP 45602, Tlaquepaque, Jalisco (a few blocks from Caramelos de la Rosa in Hda Calerilla) **We Offer** * Statutory benefits * Positive work environment * Ongoing training * Savings fund * Monthly bonus for achievement of objectives ($1,000\) **Weekly Salary:** $2,600 to $2,800 Employment Type: Full-time Salary: $11,000.00 \- $12,000.00 per month Benefits: * Savings fund * Option for indefinite-term contract * Company-provided mobile phone Application Question(s): * Which neighborhood do you reside in? * What is your expected monthly salary? Experience: * Collections management: 1 year (Mandatory) Workplace: On-site employment