Requirements: * Experience handling Office software suite * Invoicing * Flexible schedule availability * Customer service Job description: * Drafting official letters and correspondence required by customers and/or authorities. * Managing tools for operations officers (MARS mobile phone, luminous wands) * Managing service orders with correct completion * Delivering flight documents to operations officers. * Liaising with customers’ CCOs to ensure timely and accurate transmission of flight dispatch numbers. * Addressing customers’ operational needs via chat and email. * Operating the RSMS system (timing, flights, delay coding, operationally relevant information, communication with management for flight closure and invoicing.) * Monitoring radio frequency. We offer: * Base monthly salary: $16,500 (before taxes) * Statutory benefits * Life insurance * Major medical expense insurance (effective after 3 months) * Growth opportunities Job type: Full-time Salary: $16,000.00 per month Benefits: * Major medical expense insurance * Life insurance Work location: On-site employment