Job Summary: Work & Management is seeking a basic-to-intermediate bilingual Customer Service Assistant to support consular and visa services, providing advice and assistance. Key Highlights: 1. Be part of a dynamic environment. 2. Growth opportunities. 3. Excellent facilities and work environment. **Work & Management is seeking a Customer Service Assistant in Miguel Hidalgo, Mexico City** ------------------------------------------------------------------------------------------------ We are looking for basic-to-intermediate bilingual staff who wish to join a dynamic work environment with a company that assists and specializes in processing **consular and visa services for various countries.** Work Location: POLANCO (Flexible Availability) **We Offer:** Monthly salary: $12,000 gross * **Mon-Fri** regular working hours * **Saturday overtime** * Statutory benefits from Day 1 * Major Medical Expenses Coverage Training Growth opportunities. * Uniforms Excellent facilities and work environment. **Responsibilities:** Customer service advisory and reception. Collection of visa application requests. Handling customer/applicant inquiries in person, via email, or by phone. Processing cash and banking transactions, if assigned, ensuring 100% accuracy. Ensuring accurate and error-free data entry into the system. WHAT DO YOU NEED? Desirable: Completed or incomplete Bachelor’s degree Experience: Not required for face-to-face customer service English: Basic, Intermediate, or Advanced Basic computer skills Applicants must be over 18 years old, no upper age limit JOIN OUR GREAT TEAM! **Interested candidates may apply through this channel.** **Desired Education Level:** Upper Secondary Education **Desired Experience Level:** Entry Level **Departmental Function:** Customer Service **Industry:** Information Services **Skills:** * BASIC ENGLISH *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=696fa3903a00002b003f5e53&source=indeed